High performance property management employees set themselves apart from the rest and remain in the limelight. They always exceed your expectations and maintain a track record that is beyond par. Consider the employees in your firm, and you would easily be able to spot these above par employees, right? But what about the rest? They probably have potential in them, which is why you hired them in the first place. But because of some reason or other, they always fail in achieving the performance that is required of them. So how do you handle these employees and get them to give you their very best?
A recent survey was based on this same objective - Getting an acceptable level of performance from all those property management employees who fall short of your expectations. The survey took the responses from a number of property managers that had firms in different regions. Their responses were recorded, analyzed and the results were compiled. According to these, here are the topmost suggestions that property managers have for getting your employees to perform.
Look Beyond the Performance Graphs
Almost 70% people ranked this as the number one piece of advice that you should follow. If you evaluate your employees on the basis of performance only, a few will move up and the rest will all tumble down. We are not saying that performance should be ignored or not valued. The only point here is that you should evaluate your employees on the basis of other things as well. Maybe they are committed, motivated or have the potential to climb higher up the ladder.
Indeed as a property manager you are way too busy, but you should identify these employees and train them. They have the capabilities, and just need to be groomed. By investing time in them, you will turn them into valuable assets in the long run.
Provide More Opportunities
Do you have employees that are bored with their work or have low engagement levels? It is probably because you are not providing them with enough opportunities. Increase their responsibilities or assign them something else; it would probably do both you and them good.
Offer Plenty of Challenges
Scientific research has already proven the very surprising effect the brain can have on behaviors when it is exposed to a challenging environment. Use this, and provide your employees with many challenges so they can thrive.